Scott Abel is a content management strategist and structured-XML content evangelist whose strengths lie in helping organizations improve the way they author, maintain, and deliver their information assets. Scott’s blog, The Content Wrangler, is a popular online resource for technical writers who have an interest in content management. Scott’s social-networking site, The Content Wrangler Community, is a global network of content professionals that attracts thousands of members from around the world. A founding member of Content Management Professionals, Scott previously served as executive director of the organization.
Scott writes regularly for trade and industry publications, blogs, and newsletters. He also runs several industry events, including the DocTrain and Web Content conference series, and is a regularly featured presenter at communication industry events.
Mark Baker, President of Analecta Communications Inc., has over 20 years of experience in the technical communications industry and over 15 years designing, implementing, and using structured authoring systems. He blogs at everypageispageone.com.
As VP, Development and Professional Services, Patrick heads up all new product development at Stilo and is actively engaged in the successful deployment of content processing solutions for publishing clients. Major ongoing product development efforts include OmniMark 10, the leading high-performance content processing platform, and Migrate, the world’s first cloud XML content conversion service.
Patrick has been associated with best practices for complex content processing for over a decade, and has successfully delivered custom solutions on behalf of organizations in the automotive, airline, defence and commercial publishing sectors. With a B.Sc. degree in Mathematics and a M.Sc. in Computer Science from McGill University, he leads an expert team of highly talented content processing specialists.
PG Bartlett leads the product management and product marketing functions with Acrolinx, who offers Content Quality software that makes content easier to find, easier to understand, and cheaper to translate. With eighteen years of experience in helping companies improve the way they communicate, Bartlett is a recognized expert in the industry. In his previous positions at Arbortext and Quark, Bartlett was instrumental in establishing dynamic publishing as a market category and driving the company’s growth through the introduction of new products, entry into new markets, and expansion in existing markets. Bartlett brings an extensive history of high-tech marketing and product management in factory and office automation.
Geoffrey Bock, senior analyst at the Gilbane Group, focuses on XML content strategies and enterprise collaboration. He is the project director for the Smart Content in the Enterprise project. As an analyst and author with extensive industry experience, he tracks how organizations create, organize, manage, and publish business information to sustain profitable relationships. Through quantitative surveys and comprehensive case studies, he investigates customers’ experiences with innovative solutions. With his expertise and ongoing research, he advises software companies, end-user organizations, and government agencies in areas of business planning, technology innovation, and operational excellence.
Richard has more than 25 years of experience in business process analysis, solution architecture, and software design, which he applies to the financial services and life sciences industries. He works directly with leading financial companies, life sciences companies, and standards organizations to create publishing solutions that meet the evolving requirements for investment research reporting, fund fact sheet publishing, and pharmaceutical drug submissions. Richard currently serves as Director of Financial Services Solutions at Quark and on a number of industry working groups. He also serves as the chairperson for the RIXML.org Emerging Technology Subcommittee.
Nick Disabato is a designer and publisher from Chicago. He currently splits his work time between freelance interaction design and helping others make Distance, a quarterly journal for long essays about design and technology. He also made Cadence & Slang, a very small book about interaction design, in late 2010. And finally, he runs The Publication Standards Project, an organization that encourages awareness and activism in digital publishing – which began with an essay he wrote for A List Apart.
Joshua Duhl has over 20 years of marketing, product management, market analysis, and consulting experience. In his role as director of research for IDC’s Content Management and Rich Media software service (covering content management, DAM, authoring software, and dynamic publishing), Duhl co-authored the first market analysis on worldwide dynamic enterprise publishing software. He was also selected by IDC’s clients as one of three 2003 Global Research Advisory Council Analysts of the Year. Throughout his career Duhl has provided strategic marketing, product planning and positioning guidance to a variety of software companies.
MaryLee Grant is a visionary information development leader who pioneered the use of DITA XML, and championed the use of leading edge technology to enable topics on demand. An IT professional with over 25 years of experience she holds a BA degree in Computer Science from Ithaca College and is pursuing an MBA at St. Edwards University. She is currently an Information Development Director with Dell Inc.
Mark Gross, founder of Data Conversion Laboratory, is a recognized authority on XML implementation and document conversion. President and CEO of DCL, Mark also serves as Project Executive, with overall responsibility for resource management and planning. Prior to founding DCL in 1981, Mark was with the consulting practice of Arthur Young & Co. Mark has a BS in Engineering from Columbia University and an MBA from New York University. He has also taught at the New York University Graduate School of Business, the New School, and Pace University. He is a frequent speaker on the topic of automated conversions to XML and SGML.
Dr. JoAnn Hackos is President of Comtech Services, a content-management and information-design firm based in Denver, Colorado, which she founded in 1978. She is Director of the Center for Information-Development Management (CIDM), a membership organization focused on content-management and information-development best practices. Dr. Hackos and colleagues are called upon by corporate executives worldwide to consult on strategies for content management, development and organizational management, product interface design, customer studies, Web and traditional information architecture, and tools and technology selection.
For more than 30 years, Dr. Hackos has addressed audiences internationally on subjects ranging from content management, project management, effective interfaces and information, minimal information products, usability testing, and online and Web-based information, to managing the information design and development process. Her workshops are dedicated to enhancing the practices and products that will best promote customer satisfaction.
She authored Introduction to DITA: A User Guide to the Darwin Information Typing Architecture—Second Edition(Comtech 2011), Introduction to DITA: A User Guide to the Darwin Information Typing Architecture—Arbortext Edition(Comtech 2007), Information Development: Managing Your Documentation Projects, Portfolio and People (Wiley 2006),Content Management for Dynamic Web Delivery (Wiley 2002), Managing Your Documentation Projects (Wiley 1994),Standards for Online Communication (Wiley 1997), and User and Task Analysis for Interface Design(Wiley 1998). JoAnn is a Fellow and Past President of the International Society for Technical Communication (STC).
Rainer Heckmann has 17 years of experience in publishing and is recognized a leading industry consultant with extensive background in sales, marketing, and product management. Heckmann was founder and CEO of PublishersMarket AG, a Bertelsmann funded company that ran AdSpectra, an ad delivery service that optimized print advertising processes. Earlier in his career, he was the Director of Sales for Vision GmbH, where he successfully sold the Quark Publishing System to leading German and international publishers. Heckmann earned his bachelor’s of commerce in marketing and business from the Munich Business Academy.
David Houlihan is the specialist in product content management and technical communications for the Aberdeen Group. As a researcher, David identifies and validates the value that the strategic use of product information provides organizations. Individual coverage areas include: technical publications and documentation, enterprise content management, CAD visualization technologies, translation and global information management, and enterprise publishing.
David has been a member of Aberdeen’s Product Innovation and Engineering practice since May 2007, and has benchmarked the performance of over 1,500 organizations over the course of his research. Based on his research, David has authored over forty direct research-based reports consumed by a personal community of over 45,000 subscribers in more than 35 countries.
Marcia Kadanoff is the CEO & Founder of Open Marketing, a company that goes beyond your website with content marketing and inbound marketing. Her company focuses on generating leads and tangible results for architects and designers, cause-related businesses, and technology companies. Contact her at firstname.lastname@example.org or on twitter @openmk.
Mark Lewis is the DITA Product Manager for Usability for Quark. He has presented on technical writing, DITA, and object oriented design topics at DocTrain, STC, DITA North America, and other national conferences. Mark is a member of the OASIS DITA technical committee. He and John Hunt are co-chairs of the OASIS DITA for the Web subcommittee. Mark has authored several white papers on DITA Metrics that prove the savings and high content reuse percentages possible with DITA’s structured, topic-based architecture. He manages the DITA Metrics LinkedIn group. His DITA metrics model was a JoAnn Hackos – Rare Bird Award 2009 Competitor. Mark has received STC awards for Distinguished Chapter Service and the Florida Technical Communications Competition as well as Quark’s Crystal award.
With more than 16 years of experience in professional press, Stéphane Malagnac has been chief editor for several magazines. He also worked as a PR specialist in the Southern Europe region for Quark, who are leaders in their market. During this period, Stéphane contributed his expertise in the field of desktop publishing and multi-channel broadcasting to support Quark’s strategies. Since 2010, he has been doing both freelance journalism and communication consulting within his company Prop’OSE. Stéphane specializes in cross-media strategies.
Georg Obermayr is the Technical Director at the Adverma agency, based in Bavaria, Germany. He publishes articles about prepress and dynamic publisingng in renowned trade journals. In his lectures and his work for PDFX-ready, a Swiss organization, Obermayr shares his knowledge in publishing with large audiences. With his broad and diverse expertise in design, prepress, technology, marketing and consulting, Obermayr is skilled in translating strategy to practical workflows and processes that delivers effective and profitable publishing solutions.
Jörg Oyen has been involved with DTP development since 1986. As an independent consultant he supports businesses in creating more efficient publishing and communication processes for Web and print. For example, he supports companies in introducing database publishing systems — from planning through analysis to training of employees. Jörg Oyen is one of the founders of “Publishing Report.” As an author he reports on trends, software, and technologies that influence the evolution of system-supported publishing.
Ann Rockley is President of The Rockley Group, Inc, a consultancy that has an international reputation for developing effective content management strategies. She has established herself as a leading authority in the field through her ground-breaking work in information architecture of intelligent content. Rockley is also the lead analyst for the CMS Watch XML & Component Content Management Report.
Jack Roehrig is the Executive Director at RIXML.org, a not-for-profit Research data tagging standards organization. With RIXML.org he has spent the past four years providing business leadership, project management and independent evaluation to all of the organization’s functional disciplines. He has over 30 years experience on sell-side, responsible for electronic packaging and delivery of Research services to buy-side global institutions.
As Vice President & Lead Analyst at Gilbane Group Inc., Bill leads the Content Strategies Consulting business, helping enterprises leverage content management, publishing technologies, XML, and other technologies to better create, manage, and deliver information. Bill covers trends and technologies in the content management industry and develops tutorials on XML and content management. He specializes in large-scale applications of content management technology, working with publishers who are typically converting extensive legacy databases and systems into more contemporary, open technology. He brings a unique blend of strategic and hands-on knowledge of the products and trends that are shaping the publishing and content technology marketplace. Bill founded the Boston-based consulting practice New Millennium Publishing in 1997 and has more than 20 years of technical and management experience in content management, XML, and related technologies. He is a sought-after speaker and author in the XML field and a regular contributor to several industry publications. He co-authored Digital Rights Management: Business and Technology (John Wiley & Sons) and SVG for Designers: Using Scalable Vector Graphics in Next-Generation Web Sites (Osborne/McGraw-Hill).
Noz Urbina is a Senior Consultant, Trainer and Presales Manager for Mekon Ltd., where he defines and enhances the customer engagement process from beginning to end. With years of experience as a content strategy and content management consultant he has provided services to Fortune 500 organizations and small-to-medium enterprises.
Bernd Zipper, Technology and Strategy Consultant, ZIPCON Consulting, Germany
Web-to-print is one of the personal areas of focus for Bernd Zipper, a consultant from the Ruhr area in Germany. He has been active as a consultant in this field since the mid-1990s and actively disseminates his knowledge to his clients. The consultant and author is known around the world through his publications in the Seybold Report, Publishing Praxis, and Deutscher Drucker, and he is considered to be a trend scout in matters relating to publishing and communication technologies. As the publisher of the online service www.beyond-print.de, he is respected as a practically oriented and critical technology and strategy consultant, as well as a speaker and facilitator. His “visionary” presentations are considered around the world to constitute management recommendations that point to the way ahead for the print and media industry. His motto is “You can prepare for what is certain to happen tomorrow. Do it well and do it thoroughly.” In his role as consultant, journalist, and thought-provoking speaker, Bernd Zipper has for many years been a helping hand along the way for all those who generate business by promoting and systematically utilizing development. His feeling for issues and trends is strong – and his forecasts are verifiably among the most stable and reliable ones in the industry. Bernd Zipper is a “self-confessed networker” – he is able to motivate and bring together (under one roof and in think tanks) people from a variety of different functions, occupations, interests, and roles.